Vision, Mission and Values


Our vision is to make each Member Board’s Drainage District and watershed catchment area a safer place to live, work, learn, grow and have fun; as a model of sustainable living in a high flood risk area.


We aim to:

  • Reduce the risk to people, property, infrastructure and the natural environment by providing and maintaining technically, environmentally and economically sustainable flood and coastal defences within our coastal zones and watershed catchment areas.
  • Become the local delivery partner of choice for all flood and coastal risk management services in our coastal zones and watershed catchment areas, by working closely with other Flood and Coastal Erosion Risk Management Authorities, partners and stakeholders.
  • Enable and facilitate land use for residential, commercial, recreational and environmental purposes in our coastal zones and watershed catchment areas, by guiding and regulating activities that would otherwise increase flood or coastal erosion risk.
  • Nurture, enhance and maintain the natural habitats and species which exist in and alongside watercourses and other flood and coastal risk management infrastructure in our coastal zones and watershed catchment areas.


  • It is important to explicitly define the core principles and values from which we develop our culture, our brand, and our business strategies:
  • We will endeavour to live by our ten commandments with prudence (wisdom, foresight, reason, knowledge and judgement), justice (fairness and impartiality), temperance (self-control, restraint, moderation and humility) and courage (fortitude, forbearance, strength, endurance and the ability to confront fear, uncertainty and intimidation).
  • This is our code that we hope defines the very essence of who we are and how we aspire to operate as a group.


© Water Management Alliance

Defenders of the Lowland Environment

Water Management Alliance Information Banner, Defenders of the Lowland Environment. A Working Alliance. Protecting People & Property, the developed & natural environment. Flood Risk Management; 2200 km of maintained channels, 74 pumping stations, 54 employees, annual turnover £6 million. Working in partnership. Meeting all of DEFRA’s requirements.

Contact details

During office hours
(between 8.30 am and 5.30 pm)
Tel: +44(0)1553 819600
Fax: +44(0)1553 819639

Central Office: Kettlewell House, Austin Fields
Industrial Estate, King's Lynn, Norfolk, PE30 1PH

Out of hours

Please contact the Duty Officer on +44(0)7841 571251 or send an email to Otherwise if you know who you need to contact in an emergency, please refer to the Member Board’s ‘Contact us’ webpage on this site for their out of hours contact details.

Back to Top