Complaints and Feedback
Please let us know how we are doing
The Board is committed to providing a quality service to its partners and customers. To help us better serve you, please let us know how we’re doing by completing a Customer Feedback Form and returning it to us by email. Alternatively you can print it out, complete the form and return it to our office at the address shown below.
We don’t always get it right
It is recognised that we don’t always get it right first time. If you need to complain please give us a call. If this does not resolve the problem, please complete our Complaint Form and send it to us by email or post, as previously advised.
Chief Executive Officer
East Suffolk IDB
Austin Fields Industrial Estate