Contact Us

By Post or In Person

Central Office:
c/o Pierpoint House
28 Horsley’s Fields
King’s Lynn
PE30 5DD

Before visiting the office in person, please check out our Visitors Privacy Policy and Visitors Site Safety and Security Policy.

Our office opening hours are Monday to Friday 8:30am to 4:30pm.

Please note; our office will be closed between Saturday 23rd December & Monday 1st January.

By Phone in Office Hours (8.30am to 4.30pm)

Tel:  +44(0)1553 819600

By Phone out of Office Hours (4.30pm to 8.30am)

East Sussex:
Tel: +44(0)7584 160279

Tel: +44(0)7960 710924

Tel: +44(0)7825 827188

Tel: +44(0)7775 662806

Duty Officer (any County):
Tel: +44(0)7841 571251
Tel: +44(0)3708 506506 (Environment Agency’s 24/7 Incident Response Room)

By Email in Office Hours (8.30am to 4.30pm)


By Email out of Office Hours (4.30pm to 8.30am)

Duty Officer:

Water Management Alliance Information Banner, Defenders of the Lowland Environment. A Working Alliance. Protecting People & Property, the developed & natural environment. Flood Risk Management; 2200 km of maintained channels, 74 pumping stations, 54 employees, annual turnover £6 million. Working in partnership. Meeting all of DEFRA’s requirements.

Contact details

During office hours
(between 8.30 am and 4.30 pm)
Tel: +44(0)1553 819600

Central Office: Pierpoint House, 28 Horsley’s Fields
King's Lynn, Norfolk, PE30 5DD

Out of hours

Please contact the Duty Officer on +44(0)7841 571251 or send an email to Otherwise if you know who you need to contact in an emergency, please refer to the Member Board’s ‘Contact us’ webpage on this site for their out of hours contact details.

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