Water Management Alliance

Complaints

We don’t always get it right

It is recognised that we don’t always get it right first time. If you need to complain please complete our Complaint Form and send it to us by email. Alternatively you can print it out, complete the form and return it to our office at the address shown below.

Office Address

Chief Executive Officer, South Holland IDB

Kettlewell House, Austin Fields Industrial Estate, King’s Lynn, Norfolk, PE30 1PH United Kingdom

Complaints Procedure

The Board’s Complaints Procedure sets out how we will deal with your complaint, which we hope will be resolved to your complete satisfaction.

Contact details

During office hours (between 8.30 am and 5.30 pm) :
Tel: +44(0)1553 819600
Fax: +44(0)1553 819639
Email: info@wlma.org.uk

Out of hours

Please contact the Duty Officer on +44(0)7881 581521. Otherwise if you know who you need to contact in an emergency, please refer to the Member Board’s ‘Contact us’ webpage on this site for their out of hours contact details.

Using this website

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